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It's our aim to provide you with an excellent customer experience. Please use the faq page to find answers to any queries you have. If you can't find what you're looking for, please do not hesitate to contact us.

We aim to answer all inquiries sent via the contact form within 2 working days.  If your inquiry is in relation to the cancellation or amendment of an order, please contact us by telephone to ensure this is carried out before your order is dispatched.

1.800.803.6695 - between the hours of 8am and 4pm ET (Mon-Fri)

Twinings North America, Inc.
Consumer Service
777 Passaic Avenue, Suite 230
Clifton, NJ 07012 USA


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Legacy Reward Points Update

We are currently working on importing legacy rewards points from the old site to new accounts and should resolve the issue shortly. Apologies for any inconvenience. -The Twinings Team

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