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Cookie Policy

Cookie Policy

Welcome to twinings.ca (our Website). We use cookies, pixels, local storage, plug-ins, tags and similar technologies to ensure our Website functions properly, improve your online experience, collect data to allow us and our partners to analyse website traffic, present you with marketing and personalised ads and measure the success of our marketing and ads.

What are cookies, pixels and the other technologies we use?

Cookies

Cookies are small text files generated by a website that are stored to your browser directory or hard-drive of your computer or mobile device so they can be retrieved by the website at a later date. Such storage allows the website to communicate with your browser directory or hard drive to allow us to present certain website functionality to you, remember your preferences and carry out certain other functions, as further detailed below.

Cookies are used to perform many different roles. You can find more information about the individual cookies we use and the purposes for which we use them in the tables below.

Some cookies (known as session cookies) are created temporarily and are deleted when you leave our Website.

Other cookies (known as persistent cookies) allow your device to be recognised by, and communicate with, our Website on subsequent visits to our Website.

Pixels

Pixels (also known as web beacons) are small pieces of code contained either within our Website or an email from us and are typically provided by third parties, such as Meta. The piece of code allows data regarding your interaction with our Website or an email from us to be sent to the third party that set the pixel.

Local Storage

Local storage is a technology that allows us to store data in your web browser and such data will remain in your web browser even once you leave our Website and close your browser.

Social plug-ins

Social plug-ins are pieces of software code that allow us to embed certain social media tools (such as Facebook share, follow and like buttons) into our Website. If you click on any such tools, the provider of that tool (for example, Meta) may store a cookie on your device or browser and certain information about you (such as your IP address) may be automatically shared with the provider of the tool.

Tags

Tags are small pieces of software code, often provided by a third party such as an advertising network, that are incorporated to our Website. Tags will collect data (which may include personal data) about your use of the Website and share it with the third party that provided the tag. Collection of data in this way can be used to present personalised adverts and marketing to you and track the effectiveness of that marketing.

Personal Data

Cookies, pixels , local storage, social plug-ins and tags may be used to collect personal data, or combined with other information we hold to create personal data, regarding your interactions with our Website and emails, and this personal data may be shared with our partners. Please see our Privacy Policy for further information regarding how we handle your personal data together with (where applicable) the privacy policy of the third party that sets the cookies (as set out below). Where we refer to N/A in final column of the tables below, this means that it is our Privacy Policy that applies to the processing of any personal collected via such cookie.

Where we refer in this Policy to personal data, we are referring to information relating to or about you. This may be referred to as "personal information" or "personally identifiable information" under the laws of the country in which you reside.

Strictly Necessary Cookies

These cookies are necessary for our Website to function, and are always enabled because our Website won't work properly without them. They are usually set in response to actions you take such as setting your privacy preferences, logging in to secure areas of our Website, or filling in forms. You can change your browser settings to switch these cookies off or alert you about these cookies, but all or some of our Website may then not work. These cookies do not store any personal data.

Name

What does the cookie do?

First party or third party?

When does the cookie expire?

Privacy Policy of third party (where applicable

_orig_referrer

This cookie is generally provided by Shopify and is used in connection with a shopping cart.

First party

13 days

N/A

_secure_session_id

This cookie is generally provided by Shopify and is used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

First party

Session

N/A

cart

This cookie is generally provided by Shopify and is used in connection with checkout.

First party

13 days

N/A

cart_sig

This cookie is generally provided by Shopify and is used in connection with checkout. It is used to verify the integrity of the cart and to ensure performance of some cart operations.

First party

13 days

N/A

cart_ts

This cookie is generally provided by Shopify and is used in connection with checkout.

First party

13 days

N/A

cart_ver

This cookie is generally provided by Shopify and is used in connection with checkout.

First party

13 days

N/A

Secure_customer_sig

Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

First party

13 days

N/A

cookietest

Common cookie name could have a number of different origins.  Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies.

First party

Session

 

 

 

 

 

N/A

shopify_pay_redirect

 

This cookie is generally provided by Shopify and is used in connection with a customer checkout.

 

First party

Session

N/A

shopify_pay_redirect

This cookie is generally provided by Shopify and is used in connection with a customer checkout.

Third party

Session

 

 

Shopify Privacy Policy

Analytical and Statistical Cookies

These cookies allow us to recognise and count the number of visitors to our Website so we can measure and improve the performance of our Website when they are using it. They help us to know which pages are the most and least popular and see how visitors move around our Website so we can make adjustments to improve user experience. These cookies may allocate a unique identifier to you so we can distinguish you from other users  of our Website whilst you are browsing our Website, please see our Privacy Policy for further information.

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyse how users interact with the Website and services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.

 

Name

What does the cookie do?

First party or third party?

When does the cookie expire?

Privacy Policy of third party (where applicable)

_s

This cookie is associated with Shopify's analytics suite

First party

Session

N/A

_shopify_s

This cookie is associated with Shopify's analytics suite.

First party

Session

N/A

_shopify_sa_t

This cookie is associated with Shopify's analytics suite concerning marketing and referrals.

First party

Session

N/A

_shopify_sa_p

This cookie is associated with Shopify's analytics suite concerning marketing and referrals.

First party

Session

N/A

_shopify_y

This cookie is associated with Shopify's analytics suite.

First party

1 year

N/A

_y

This cookie is associated with Shopify's analytics suite.

First party

1 year

N/A

_shopify_evids

Used for tracking user information for Shopify Analytics

Third party - Shopify

7983 years

Shopify Privacy Policy

_ga

This cookie name is associated with Google Universal Analytics

First party

1 year

N/A

_gat

This cookie name is associated with Google Universal Analytics. According to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites.

First party

10 minutes

N/A

_gid

This cookie name is associated with Google Universal Analytics

First party

Session

N/A

_uetvid

 

This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

 

First party

1 year

N/A

landingPage

Stores the landing page URL for website analytics.

First party

13 days

N/A


 

Functional Cookies

These cookies enable us to provide enhanced functionality and personalisation on our Website, for example to greet you by name and remember your preferences. If you do not allow these cookies our website content and services may not be available to you at all or may not function properly.

 

Name

What does the cookie do?

First party or third party?

When does the cookie expire?

Privacy Policy of third party (where applicable)

_shopify_evids

 

Shopify Analytics

First party

1 year

N/A

localization

 

These cookies are set on pages with the Flickr widget.

 

First party

13 days

N/A

keep_alive

 

Shopify Analytics

First party

13 days

N/A

_clsk

 

To store and combine pageviews by a user into a single session recording.

 

First party

Session

N/A

_clck

 

To store a unique user ID.

 

First party

1 year

N/A

cart_currency

 

Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.

 

First party

13 days

N/A

_pin_unauth

 

This cookie is associated with Pinterest.  It is used to track the usage of services.

 

First party

1 year

N/A

_shopify_d

 

Shopify analytics.

 

First party

Session

N/A

_clsk

 

To store and combine pageviews by a user into a single session recording.

 

Third party - Microsoft

Session

Microsoft Privacy Statement

cookietest

 

Common cookie name could have a number of different origins.  Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies.

 

Third party - Shopify

Session

Shopify Privacy Policy

 

Targeting and Marketing Cookies

These cookies help us and our partners to learn about your interests and preferences so we can show you relevant marketing and ads on other websites. They also allow us to understand how you engage with ads and marketing we send to you (including via email) so we can ensure you enjoy our content. If you do not allow these cookies, you'll continue to receive marketing and advertising but it won't be tailored to you or your interests. We and our partners may use these cookies to collect personal data relating to your browsing activities, please see our Privacy Policy for further information.

 

Name

What does the cookie do?

First party or third party?

When does the cookie expire?

Privacy Policy of third party (where applicable)

_uetsid

This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.

 

First party

 

Session

 

N/A

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

First party

2 months

N/A

um

This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites.

Third party – Improve Digital

2 months

Improve Digital Privacy Policy

tuuid

This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites.

Third party – Improve Digital

2 months

Improve Digital Privacy Policy

tuuid_lu

This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites.

Third party – Improve Digital

2 months

Improve Digital Privacy Policy

umeh

This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites.

Third party – Improve Digital

2 months

Improve Digital Privacy Policy

C

 

This domain is owned by Adform. The main business activity is: Real time bidding for display advertising to targeted audiences.

Third party - AdForm

1 month

AdForm Privacy Policy

uuid2

 

This domain is owned by Xandr Inc. The company provides a range of online advertising technology and services.

Third party – Xander/Microsoft

3 months

Xandr Privacy Policy

sessionId

This domain is owned by StickyAdsTV, a French company providing online video advertising services.

Third party - StickAdsTV

Session

 

uid-bp-529

This domain is owned by StickyAdsTV, a French company providing online video advertising services.

Third party - StickAdsTV

1 month

 

UID

This domain is owned by StickyAdsTV, a French company providing online video advertising services.

Third party - StickAdsTV

1 month

 

cct

This domain is owned by Adscale, a German online advertising business.

Third party - Adscale

1 year

Adscale Privacy Policy

uu

This domain is owned by Adscale, a German online advertising business.

Third party - Adscale

1 year

Adscale Privacy Policy

u

This domain is owned by Aggregate Knowledge, which has been acquired by Neustar Inc. Aggregate Knowledge provides a data management platform which enables real time targeting and consumer profiling functionality.

Third party – Aggregate Knowledge

1 year

Neustar Privacy Policy

ab

This domain is owned by Aggregate Knowledge, which has been acquired by Neustar Inc. Aggregate Knowledge provides a data management platform which enables real time targeting and consumer profiling functionality.

Third party – Aggregate Knowledge

1 year

Neustar Privacy Policy

IDSYNC

This domain is owned by Yahoo Inc. whose main business model is online advertising.  Although this domain is associated with Yahoo's web analytics service, because these are third party cookies they can allow Yahoo, in combination with other cookies set, to collect data for targeted advertising purposes.

Third party - Yahoo

1 year

Yahoo Privacy Policy

tuuid

This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising.

Third party - BidSwitch

1 year

BidSwitch Privacy Policy

tuuid_lu

This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising.

Third party - BidSwitch

1 year

BidSwitch Privacy Policy

c

This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising.

Third party - BidSwitch

1 year

BidSwitch Privacy Policy

bkpa

This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting

Third party – Blue Kai/Oracle

6 months

Oracle Privacy Policy

bku

This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting

Third party – Blue Kai/Oracle

6 months

Oracle Privacy Policy

SRM_B

This domain is owned by Microsoft - it is the site for the search engine Bing.

Third party - Microsoft

1 year

Microsoft Privacy Statement

ANONCHK

This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel,  an API, cookieless tracking, or other resources. 

Third party - Microsoft

Session

Microsoft Privacy Statement

SM

Used in synchronizing the MUID across Microsoft domains.

Third party - Microsoft

Session

Microsoft Privacy Statement

CMTS

TS

Third party – Casale Media

2 months

 

CMPRO

This domain is owned by Casale Media. The main business activity is: Advertising

Third party – Casale Media

2 months

 

CMPS

This domain is owned by Casale Media. The main business activity is: Advertising

Third party – Casale Media

2 months

 

CMID

This domain is owned by Casale Media. The main business activity is: Advertising

Third party – Casale Media

1 year

 

MUID

Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.

Third party - Microsoft

1 year

Microsoft Privacy Statement

_cc_dc

This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising

Third party - Lotame

8 months

Lotame Privacy Policy

_cc_id

This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising

Third party - Lotame

8 months

Lotame Privacy Policy

_cc_cc

This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising

Third party - Lotame

Session

Lotame Privacy Policy

demdex

This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.

Third party – Adobe Audience

5 months

Adobe Privacy Policy

test_cookie

This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Google's real time bidding advertising exchange

Third party - Google

Session

Google Privacy Policy

IDE

This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Google's real time bidding advertising exchange

Third party - Google

1 year

Google Privacy Policy

dpm

This domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing.

Third party – Adobe Audience

5 months

Adobe Privacy Policy

HAPLB5S

This domain is owned by Sonobi, an automated audience buying and selling platform for online advertising.

Third party - Sonobi

Session

Sonobi Privacy Policy

_li_ss

This domain is owned by liadm.com. The company provides a range of marketing and advertising services.

Third party - Liadm

1 month

 

tu

This domain is owned by Adscale, a German online advertising business.

Third party - Adscale

1 year

Adscale Privacy Policy

_kuid_

Cookie used by NetworkAd.net for purpose of targeting.

Third party - NetworkAd

5 months

NetworkAd Privacy Policy

mt_misc

This domain is owned by MediaMath Inc. a US based digital advertising business.

Third party – MediaMath Inc

1 month

MediaMath Privacy Policy

mt_mop

This domain is owned by MediaMath Inc. a US based digital advertising business.

Third party – MediaMath Inc

1 month

MediaMath Privacy Policy

pxrc

This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling.

Third party – Live Ramp

1 month

Live Ramp Privacy Policy

rlas3

This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling.

Third party – Live Ramp

1 year

Live Ramp Privacy Policy

SEUNCY

This domain is owned by Semasio, a German business specialising in profiling and behavioural targeting of consumers.

Third party - Semasio

1 year

Semasio Privacy Policy

eyeblaster

This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services.

Third party - Sizmek

Session

Sizmek Privacy Policy

ActivityInfo2

This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services.

Third party - Sizmek

2 months

Sizmek Privacy Policy

u2

This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services.

Third party - Sizmek

2 months

Sizmek Privacy Policy

audience

This domain is owned by spotxchange. The main business activity is: Video Advertising

Third party - spotxchange

1 month

 

uuid

Smartclip is a German company specialising in cross-device targeted video advertising.

Third party - Smartclip

1 month

Smartclip Privacy Policy

dspuuid

Smartclip is a German company specialising in cross-device targeted video advertising.

Third party - Smartclip

1 month

Smartclip Privacy Policy

psyn

Smartclip is a German company specialising in cross-device targeted video advertising.

Third party - Smartclip

1 month

Smartclip Privacy Policy

TapAd_TS

TS

Third party – Tapad Inc

1 month

Tapad Privacy Policy

TapAd_DID

This domain is owned by Tapad Inc. a US based company that provides technology to track users across devices to enhance targeting capabilities.

Third party – Tapad Inc

1 month

Tapad Privacy Policy

TapAd_3WAY_SYNCS

This domain is owned by Tapad Inc. a US based company that provides technology to track users across devices to enhance targeting capabilities.

Third party – Tapad Inc

1 month

Tapad Privacy Policy

CLID

Identifies the first-time Clarity saw this user on any site using Clarity.

Third party - Microsoft

1 year

Microsoft Privacy Statement

A3

This domain is owned by Yahoo. The main business activity is: Search / Advertising

Third party - Yahoo

1 year

Yahoo Privacy Policy

zc

Cookie dropped against .zeotap.com domain. Purpose: User identification

Third party - Zeotap

1 year

Zeotap Privacy Policy

bdswtch_sync

 

This domain is owned by Media Wayss

 

Third party – Media Wayss

1 year

Mediawayss Privacy Policy

moxuuid

 

This domain is owned by Media Wayss

 

Third party – Media Wayss

9 years

Mediawayss Privacy Policy

bdswtch_sync

 

This domain is owned by Mox TV

 

Third party – Mox TV

1 year

Mox TV Privacy Policy

moxuuid

 

This domain is owned by Mox TV

 

Third party – Mox TV

9 years

Mox TV Privacy Policy

VISITOR_INFO1_LIVE

 

This cookie is used as a unique identifier to track viewing of videos

 

Third party - YouTube

6 months

Google Privacy Policy

CONSENT

 

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

 

Third party - Google

16 years

Google Privacy Policy

YSC

 

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

 

Third party - Google

Session

Google Privacy Policy

lidid

This domain is owned by liadm.com. The company provides a range of marketing and advertising services.

Third party - Liadm

1 year

 

 

Manage Cookies

You can choose which cookies you accept using our cookies management tool available when you first visit our Website or at all times in the footer of our Website or by managing your preferences within your browser settings. Please follow the relevant links below for further information regarding how you can manage your cookie preferences using your browser settings:

Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer

Opera

Safari

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

You can choose to "Reject All", however, you may not then be able to access all or parts of our Website. For further information about how to manage personalised advertising and marketing across multiple platforms, please visit the following:

YourAdChoicesYour Online Choices

You can adjust your preferences regarding personalised advertising using the settings on social media platforms on which you have an account.

Contact us

If you have any questions or concerns about our use of cookies and pixels or would like to request further information, please send us an email at consumer.service@twiningsusa.com.

 

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